![]() ![]() There are a range of reasons that this may happen: a decline from the payment processor, the payment gateway, or (most commonly) the issuing bank. Need assistance email or call 734 763-1299.Credit card declines occur when the payment transaction cannot be processed. Verifying that your VeriFone Terminal's Auto Batch/Settle is Disabled *In order to type characters, press the number in which the letter is located, and then press the “Alpha” key for the appropriate amount of times ( e.g., in order to type “D”, press the 3 key and press alpha once.) Press the red cancel button until you see “Restart” and select it.It should then display “Value:” with 2 rows of dashes, type: 5 and.It should display “Parameter:” with 2 rows of dashes, type the following: *DARK and.It will ask for password for GID 1, type: 1 Alpha Alpha 66831.It should display “Group ID: 1”, press.It will ask for password, type: 1 Alpha Alpha 66831 and press.Press the F2 and F4 buttons simultaneously.How to darken printed receipts on a VX520 Terminal Press far left purple button until you see "Key Sync" option.Select Credit/Debit button to take you to normal sale screen if not there already. ![]() "Key Sync" error or terminal won't accept hand-entered transactions Terminal will dial out and process the update and then return to the normal sale screen.Password: enter 11739 and press Enter button.Press far left purple key to scroll menu.From the normal sales screen, press green Enter button."E2EE Group Invalid 4" or "E2EE Internal Error 4" resolution Ordering directly through Worldpay will cost you more. (Note: Only order replacement/new terminals through U-M Treasury to save money.Power Fail Recovery Error (Verifone terminals).Video instructions: Currently not available-please contact Printer Error.Video instructions: Currently not available-please contact (Note: Only U-M Treasury can authorize a credit card terminal to process through the Internet/network - 'Ethernet connection.').(Cleaning frequencies are dependent on how many cards swiped and how dirty/dusty the area.).Video instructions: Currently not available-please contact (Note: It is recommended to use a 'cleaning card' normally and only use a dollar bill sparingly.).Interruptions When Processing a Transaction: Testing a terminal in a digital phone line will not work.) Video instructions: Currently not available-please contact (Note: most office phone lines are digital - not analog.Ingenico terminal instructions at the 2 minute 45 second markĪnalog Phone Line Terminal Communications Issues:.Video instructions: Currently not available-please contact Verifone terminal instructions at the 1 minute mark.Setting or Verifying the Terminal Date and Time: Verifone terminal instructions at the 3 minute 30 second mark.Video instructions: Currently not available-please contact Ingenico terminal instructions at the 1 minute 35 second mark.Written instructions for VeriFone VX 520 terminals.Terminal tips and troubleshooting from Worldpay: *** If it is determined you need a new credit card terminal, order through U-M Treasurer's Office ( instead of directly through Worldpay to receive a discounted terminal *** *** Please remember that only U-M Treasury staff are allowed to repair or replace your credit card terminal *** ![]()
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